BA Technique #23: Glossary

Creating a shared repository of key terms, definitions, and concepts in a business domain or iniative

Erivan de Sena Ramos
3 min readNov 12, 2023

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Photo by DCP on Unsplash

Greetings, my awesome BAs! We’re back with another fantastic Business Analysis technique from The BABOK Guide v3. Get ready to build a shared language and enhance communication with the indispensable Glossary technique. It can support Business Analysts in creating a comprehensive repository of terms, definitions, and concepts, fostering clarity and alignment in our analysis efforts. Time to get started!

What is this technique about?

Glossary term comes from the Ancient Greek word “glossa”, which means language, speech, or wording. It’s like having a vocabulary guide right at your fingertips to make complex concepts easier to understand.

In Business Analysis, the Glossary technique involves creating a comprehensive and structured inventory of business terms, definitions, air associated attributes. It serves as a reference guide for stakeholders, ensuring a common understanding of the terminology used within the organization and promoting effective communication.

How to apply this technique?

To effectively apply the Glossary technique in your Business Analysis, consider…

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Erivan de Sena Ramos

Business Analysis & Requirements Engineering enthusiast. Information Systems & Software Engineering specialist. MBA in PM & HR. CBAP, PMP, CSM, ITIL & COBIT