BA Technique #34: Process Analysis

Examining and understanding existing business processes to identify inefficiencies, bottlenecks, and improvement opportunities

Erivan de Sena Ramos

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Photo by DCP on Unsplash

Greetings, BAs! Today, we’re going to uncover the secrets of Process Analysis, a captivating Business Analysis technique from The BABOK Guide v3. Prepare to explore the intricacies of workflows, activities, and interactions within an organization. By dissecting and investigating the processes, Business Analysts can optimise system design and analysis outcomes, paving the path to operational excellence. Now, let’s delve straight into it!

What is this technique about?

The origins of Process Analysis can be traced back to multiple fields such as operations management, quality management, and systems engineering. This methodology was developed to address the need for optimizing business processes by increasing their efficiency and effectiveness. As a result, Business Analysts have embraced Process Analysis as a useful tool for identifying bottlenecks, streamlining workflows, and implementing process improvements.

How to apply this technique?

Here are some suggested steps to apply this technique in Business Analysis:

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Erivan de Sena Ramos

Business Analysis & Requirements Engineering enthusiast. Information Systems & Software Engineering specialist. MBA in PM & HR. CBAP, PMP, CSM, ITIL & COBIT